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Doris ,
Walking into Divine Design today as a new customer, I was a bit of a nervous nellie having spent my first year in Brandon searching for the right stylist. While I knew of your salon through a friend, Linda (your employee), I had never visited. Today I opened the phone book, found the salon's ad and spent some time on your website. The guest comments page convinced me that I needed to make the phone call. I described my problem hair to you on the phone, you booked my appointment with Tracey and I can once again face the world! I had actually been at the point of not even wanting to leave the house to walk the dog during daylight hours! Tracey took my drab hair and made it fabulous - I know because my 11-year-old son told me! If you can impress an 11-year-old, sports rule kind of boy, well, there isn't much else to say. I'm looking forward to enjoying more of the salon's services!
A.R.
Hi Geri !!!
I just want to say thank you again on behalf of Seffner Christian Academy for coming through for us!!! I love your salon and spa and would have recommended it before, but now I feel even stronger because I have had the great honor of meeting its owner. I can see by not only what you did for our school but the way you interacted with your staff you are a women of integrity!!!
Thank you again and God Bless!!!
L. M.
Geri,
I wanted to send you a quick note to tell you a bit about your
spa from a consumer standpoint. As consumers we rarely
provide feedback unless we have a bad experience. However,
I have never had anything but an excellent time at your place.
I have visited other high scale spas in the area but I must say
your staff is what sets you apart. Everyone without
exception has been outstanding. One of them however is not
just a favorite with his clients but also among your staff.
Matthew came highly recommended and has been awesome. He
must obviously treat his co-workers with the most respect
because they all speak so kindly about him. Please send
all big congrats on making this mom of three feel like a queen
multiple times.
Thanks a million. :)
Take care - J.C.
Hello Geri, Thank you for your postcard. I just wanted to let you know that my initial visit for a consultation with Leticia and my actual appointment went very well. I was a bit nervous coming in because I knew nothing about your establishment. Your staff was very courteous and professional. I also greatly appreciated the time that Leticia took to make sure I was completely satisfied with my experience at Divine Designs. From the consultation to my actual style appointment everything was very positive.
I look forward to future visits and sharing with others about my experience.
Sincerely,
T. F.
Geri, Thank-you for
following up on my recent visit to your salon. Linda, my
massage therapist was excellent, I'm going to call for another
appointment with her in early June. Please pass along my
Thanks to her as well... she has made a customer for life!!
J.M.
Just wanted to let
you know that my experience did exceed my expectations! It
was my first spa experience and I loved every minute of
it. I even loved that the reading material was
inspirational! Awesome.
I plan to call soon to schedule an appointment for a pedicure.
Thank you again for your professionalism.
C.H.
Dear Geri,
I wanted to take the time to tell you about the best hair
experience I received in your salon by the wonderful and
talented Marsha. I am unsure if mere words can express the
change that Marsha brought to my hair in a few hours. The whole
experience from start to finish was pure joy. I came in with a
very serious hair disaster (I have pictures). I must admit that
I was seriously depressed about the condition and color of my
hair. I was beside myself with anxiety about how horrible my
hair looked and avoided numerous events over the horrible
condition of my hair. Every time, I have gone to have my hair
corrected by other hair designers my hair has turned green,
gray, and purple. Then I was forced to have color remover
applied to almost all of my hair. Of course, the result is
uneven color, severely damaged hair, and no pigment left to my
porous, bleached out hair. No one has ever tested the hair
before assuming that they can correct the other hair designers
mistakes (even when I begged for test strands). Furthermore, no
one ever talked about using a filler. I was convinced by all
other hair designers that I had to cut all the bad hair out or
walk around looking horrible and cross my fingers for a miracle.
Well, I found a joyous miracle worker with Marsha. I love her so
much!!! She changed my hair forever and I will forever be her
client even if I have to drive five hours (I live in Lakeland
now, but within a year my husband and myself should be relocated
in West Palm Beach). To be honest, I could continue on and on
with my love for Marsha...her attitude, her professionalism, her
superb talent, her advice on hair, and her caring, happy
demeanor make Marsha the only one for me.
Signed, The happiest client on the books.
S. H.
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Dear Geri,
I want to thank you for my recent, wonderful experience at
Divine Salon. As a new resident of Florida, I had been
looking for a salon that meets all of my salon and spa needs.
I received very good service for both my hair care and spa
services. In fact, Crystal gave me one of the best
haircuts I have had in a long time.
Thank you for the outstanding customer service and recruitment
of expert stylists. I look forward to returning for future
appointments.
Regards,
L. K. E.
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Ms. Rashid,
Thank you for allowing me the opportunity to tell you how
wonderful my experiences were at Divine Designs. About 4
½ months ago I gave birth to my first child (a baby
girl). Throughout my whole pregnancy I developed severe
acne on my cheeks on my face. Even though I was very
excited about my first child, I developed low self esteem
because of the way my face looked. After the nine months
of pregnancy, I was determined to clear up my skin. I
tried everything, from spending hundreds of dollars on doctor's
visits to trying products I had seen on T.V. After all
that, I made a visit to Ideal Image for laser treatment and they
referred me to Divine Designs (My skin was not the right color
for the laser treatment). Everyone at Divine Designs was
courteous and very welcoming. June recommended the acne
clearing facial and since I have been receiving them I have seen
dramatic results! She did wonders on my skin. I felt
so relaxed after my facials thanks to her. I continue to
use the products she recommends (Bioelements) and I am seeing
improving results. Thank you so much for allowing me to
express my experience at Divine Designs! I have
recommended your services to family and friends. Thanks
Again!
O.P.
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Good
afternoon.
I
just wanted to e-mail you that I went to Divine Design Salon
and I had 4
treatments done. This was a
present to me paid by
my friend. The two
treatments both done by Sonja were the mud treatment and facial.
She is an extreme professional and I wanted to tell you how out
standing of a job she had done for me. The other treatment was a
massage done by Matthew who was also very good. I also had my
haircut by Dianne (who had her 50th
b-day that day!) she gave me
a “new look” and I
absolutely love it!
Just
wanted to let you know that my first experience of any kind in
the spa industry was truly a wonderful experience!! You have
very professional, courteous and
good conscientious people working for you. Even people who
weren’t working on me had even attended by getting me
something to drink. All personnel
should be commended for making people feel pampered while they
are there.
I
had to let you know I would have told you in person while I was
down there but this will give me satisfaction by putting it in
writing.
Very
much appreciated from Pennsylvania! I am so looking forward to
my next visit in Florida with the Peterson family for we shall
be booking future appointments with your company. It’s no
wonder your place is voted #1 in Brandon! Congratulations!
Sincerely,
M.
D.
P.S.
Your shower is unbelievable that was the best shower I ever had
in my life and I was very impressed on the cleanliness of your
facility.
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