SALON & SPA GUIDELINES

SALON & SPA EXPERIENCE
Your salon & spa experience is your time and you should delight in it to the fullest.  If you experience any discomfort due to room temperature, massage pressure, music volume or any other conditions, please tell your designer or therapist immediately.

 

GIFT CERTIFICATES
Our gift cards are elegantly wrapped for your special presentation.  Gift cards may be purchased for services and retail selection or for any denomination.  Gift cards are the property of Divine Designs are non-refundable, not redeemable for cash, non-transferable, nor replaceable if lost and expire one year from the date of purchase.  Gift cards must be presented at the time of your visit.

 

RESERVATIONS AND CANCELLATIONS

Advanced reservations are suggested.
A courtesy call is made 24 hours in advance from our concierge to confirm your reservation.
If you must reschedule or cancel your reservation please notify the concierge 24 hours in advance to avoid being charged a cancellation fee.

 

DEPOSITS
We require the following deposits at the time of your reservation:
$25 deposit for special occasion styling or makeup and nail spa.
$50 deposit for a spa service or salon chemical service.
$100 deposit for a spa package and spa party reservation per person.  We require a 48 hour cancellation notice to avoid a cancellation fee.
Deposits can be paid by cash, major credit card or Divine Designs Gift Cards for your convenience.

 

GUEST ARRIVAL
To enjoy your spa experience to the fullest, please arrive 30 minutes prior to your service to allow ample time for check-in, shower, change into our spa wear and enjoy fresh fruits and herbal teas in our spa recovery area.
For our salon and nail spa guest we request that you arrive 10 minutes prior to your reservation to check-in, relax and enjoy a steaming cappuccino, herb tea or a glass of wine.  We request all guests having chemical services change into a salon robe to protect your clothing.

 

LATE ARRIVALS
Regrettably arriving late will shorten the time of your treatment so our next guest will not be delayed.
The full treatment value will be charged.

 

SPA WEAR
Please undress to your level of comfort.  Disposable spa wear is available upon request.  Our therapists practice professional draping techniques to ensure your comfort and privacy during spa services.  Robes and slippers are provided in the men's and women's lounges.  Lockers are available for personal items.  We can not be responsible for lost items and recommend you leave valuable items at home.

 

HEALTH CONDITIONS
Please inform your therapist prior to beginning any service of existing medical conditions such as high blood pressure, allergies, or if you are pregnant.  Some treatments may be inadvisable based on these conditions and it is important that you inform us accordingly.  Please inform your esthetician prior to beginning your service if you are using alpha-hydroxy acid, Regin A, Renova, Acutane, Differin or other physician prescriptions or non-prescription medications.

 

SPA CUISINE
We offer a menu selection created especially for our guests by European Gourmet.  Our spa cuisine is enjoyed in many of our spa packages and is available with a minimum of a 24 hour request for all guests.  Please ask our concierge for pricing.

 

COUPLES SUITE
A wonderful experience shared with a loved one or special friend as our dual therapists pamper both of you with a body treatment or massage.

 

PEDICURE AND NAIL SUITE

Our nail specialists focus is the health and beauty of your nails.  We are trained in the art of hand filing for the ultimate experience in natural and artificial nail care.

 

SALON & SPA PARTIES

Divine Designs Salon & Spa can be reserved for bridal, birthday, corporate events or special occasions.  Please call for a tour and allow us to arrange your memorable party.

 

DIVINE ATMOSPHERE

In consideration of all our guests we insist that call phones and pagers be silenced upon arrival for your appointment.  Smoking is not permitted in our salon and spa.

 

CONSULTATIONS

We offer a professional complimentary consultation with our hair designers to create a unique style or our estheticians and therapists to customize a treatment exclusively for you.

 

SALON DESIGNERS

Divine Designs Salon offers a tier system with our Redken and Wella Koleston certified salon designers.  Our pricing varies based on the designer's level of artistic talent and education.

 

YOUNG GUESTS

In the best interests of children and our guests, children under the age of 12 are not permitted in the salon without a reservation.  Children under the age of 18 are not permitted in the spa without a reservation.  We supply and require a signed parental consent form for minors before receiving any chemical or spa services.

 

PAYMENT METHOD

We accept all major credit cards, debit cards, travelers checks.  Utix and Divine Designs gift cards.  We accept personal checks with a valid Florida driver's license.  A $40 fee, or maximum fee allowed by law will be charged for any returned checks.

 

HOLIDAYS

We observe Independence, Labor and Memorial Days.  We close Thanksgiving Day and reopen the following Monday.  We close the week between Christmas and New Year's Day to celebrate with our families.  We may close during select times for educational seminars or special events.

 

 

Call today to reserve your Spa or Salon Services
813-661-3737

 

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